It is the mission of Ottawa Savings Bank to be the preferred provider of targeted financial services in the communities we serve based on strong customer relationships and financial strength. Our goal is to listen to and understand customer needs, create customer loyalty, shareholder value, employee satisfaction and contribute to the quality of life in our communities.
It is the vision of Ottawa Savings Bank to be the real community bank in its market area by creating a true differentiation between Ottawa Savings Bank and all other financial institutions in the communities we serve. We will provide employees an environment that encourages ownership in the company while recognizing their professional development, creativity and ambition. We will operate within all regulatory guidelines while fostering an environment that promotes respect and accountability. We will accomplish our vision through a commitment to good decision making, profitable growth, customer service and community involvement.