Download our mobile app or access your online banking account »

Announcements

 

Protect Your Bank Accounts from Debit Card Fraud

While you may not have any control over hackers and other thieves, there are many things you can control that will help you avoid becoming a victim.

  • Check your bank statements on a regular basis and report any suspected fraudulent activity to the bank immediately.
  • The faster you report a problem, the more quickly you can cancel your debit card and prevent additional charges.
  • Only utilize ATMs that are associated with a bank, stay away from potential “skimming” locations like gas stations or deli kiosks.
  • If you lose your card or suspect it has been stolen, report it immediately to your bank and cancel the missing card.
  • Change your pin and password every few months. 

Read more about setting up fraud alerts with our My Mobile Money App.  

 

 

Attention Debit Card Customers

If you experience difficulties when using your Ottawa Savings Bank Debit Card, run the transaction using your PIN number so that it is processed as a pin-based transaction.  

 

If you have difficulties or have questions, contact us at one of our branches.

Ottawa: 815-433-2525     Marseilles: 815-795-2129     Morris: 815-941-0004